Effective Date: August 26, 2025
At LemoTV (“we,” “our,” “us”), your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website springgreen-magpie-987091.hostingersite.com or subscribe to our IPTV services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you subscribe or contact us, we may collect:
- Name
- Email address
- Payment details (processed securely by third-party providers)
- Account information
b. Non-Personal Information
We may automatically collect information that does not identify you personally, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our website
c. Cookies
We use cookies to enhance your experience, improve our website, and analyze traffic. Cookies do not store personal information. You may disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
We use the information collected to:
- Provide and maintain our IPTV services
- Process payments and manage subscriptions
- Respond to your inquiries and support requests
- Improve our website and service quality
- Send promotional messages, updates, or offers (you can opt-out anytime)
- Prevent fraudulent activities and unauthorized access
3. Sharing Your Information
We respect your privacy and do not sell your information to third parties. We may share your information only:
- With trusted service providers who help us operate our website, process payments, or deliver services
- When required by law or legal processes
- To protect our rights, safety, and property, or that of our users
4. Security of Your Information
We implement industry-standard measures to safeguard your personal data, including:
- Secure socket layer (SSL) encryption for online transactions
- Regular security monitoring of our systems
- Restricted access to authorized personnel only
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of promotional emails
To exercise your rights, contact us at support@springgreen-magpie-987091.hostingersite.com.
6. 7-Day Money Back Guarantee
LemoTV values your satisfaction. We offer a 7-day money-back guarantee on all IPTV subscriptions. Terms include:
- Refund requests must be submitted within 7 days of purchase
- Refunds are issued to the original payment method
- The guarantee applies only to subscription fees, not third-party taxes or charges
- To request a refund, contact support@springgreen-magpie-987091.hostingersite.com with your subscription details
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any linked sites.
8. Children’s Privacy
LemoTV services are intended for users 18 years or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, please contact us to request deletion.
9. International Users
If you access our website or services from outside your country, please note that your data may be transferred to, stored, and processed in countries where data protection laws may differ from your own. By using LemoTV, you consent to such transfers.
10. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, or enforce agreements. After this period, your data is securely deleted or anonymized.
11. Changes to This Privacy Policy
LemoTV may update this Privacy Policy periodically. When changes are made, the “Effective Date” will be updated. We encourage you to review this page regularly to stay informed about our privacy practices. Continued use of our services constitutes acceptance of any changes.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@springgreen-magpie-987091.hostingersite.com
Website: springgreen-magpie-987091.hostingersite.com
We are committed to addressing your concerns promptly and ensuring your privacy and trust are respected.